The Administrator is responsible for all administration functions connected to ESFA programmes. This role is additionally responsible for the completion and submission of all funded paperwork.

Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Administrator to join our existing team.


  • Quality and Compliance checks of enrolment and completion paperwork
  • Registration of candidates with Awarding Bodies
  • Registering learners onto e-portfolio
  • Quality and Compliance checks of monthly reviews
  • Ensuring timely submission of paperwork to prime contractor
  • Data input of new enrolments, employers, reviews, completions and leavers onto MI system
  • Point of contact for prime contractors for any data queries
  • Supporting training staff with any admin requirements they have
  • Claiming certificates from the awarding body for learners that have achieved
  • Sending certificates out to learners and prime contractors
  • Management of filing procedures
  • Running reports from MI system
  • Data cleansing of MI system to ensure 100% accuracy
  • Taking inbound calls from learners, employers, and partners
  • Obtaining expired Employer Liability Insurance details
  • Process breaks in learning and returns to learning


  • Strong attention to detail
  • Excellent customer service skills
  • Proficient ICT skills, particularly with Microsoft packages
  • Strong communication and interpersonal skills
  • Ability to cope well under pressure
  • Strong organisation Skills
  • Minimum of two years’ experience in an admin role
  • Enthusiasm in the work place
  • The ideal candidate may possess the following desirable Skills, Experience and Qualities:
  • Experience within the work-based learning sector
  • Knowledge of ESFA rules and guidance


  • Educated to a minimum of GCSE grade C in English and maths or equivalent

Skills People Group

In return, Skills People Group will give you:

  • A competitive salary
  • 25 days holiday + Bank Holidays plus a further two days annual leave following two years’ service with Skills People Group.
  • Employer contributory pension scheme
  • A challenging and rewarding role in a successful and growing business
  • The opportunity to grow with a business

Other Information

  • You will report to the Qualifications Administration Team Leader
  • You will be based at C&G Assessments & Training, S20 3FR.

Equality and Diversity:

It is the responsibility of the post holder to promote equality and diversity throughout the Group

The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity

Health and Safety:

To promote health, safety and welfare throughout the Group

To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures

Safeguarding Children and Vulnerable Adults:

It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation

The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g. dealing with learner issues i.e. safeguarding and referring on to specialist staff

This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check

If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check


The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost and other duties may be gained without changing the general character of the duties of the level of responsibility entailed. Consequently, the Group will expect to revise this job description from time to time and will consult with the post holder at the appropriate time

How To Apply

If you are interested in this role, please send your CV to

You can contact the HR team on 01246 589509