Sales Support Administrator


Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Sales Support to join our existing team.

The Sales Support Administrator will work as part of the business development team and support the Sales team’s provision of commercial & vocational training courses to new and existing clients in order to support the continued growth of the business.

The Sales Support must be committed to our companies’ vision of providing our clients with sector leading customer service and advice on their training requirements.


  • To pro-actively contact existing candidates by telephone and other methods to obtain proof of residency along with other information as required
  • To carry out Skills checks for all Business Development Manager’s
  • To liaise with clients to obtain compliance documentation
  • To prepare progress reports and other client facing documents as required
  • Supporting Business Development Manager’s with booking training courses
  • Assisting the Learning Coordinators with managing their profiling diaries when required
  • To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees and customers are treated fairly and impartially showing respect for all
  • Responsible for the maintenance of the company’s marketing database including adding new records and updating activity carried out on potential and existing candidates
  • To represent the company in a professional manner at all times
  • Any other duties as deemed necessary by the line manager


  • Good communication skills both over the telephone and on a face to face basis
  • Be committed to providing clients with first class customer service
  • Excellent written communication skills
  • A self-managing and proactive approach to work requirements
  • Computer literate, specifically with skills to use Microsoft Excel, Word and internal marketing databases
  • Strong Communication and Interpersonal Skills
  • A basic understanding of GDPR compliance
  • Enthusiasm in the workplace
  • Work well under pressure


  • Experience within the further education sector
  • Educated to a minimum of GCSE grade C in English and Maths or equivalent

Skills People Group

In return, Skills People Group will give you:

  • A competitive salary
  • 25 days holiday + Bank Holidays plus a further two days annual leave following two years’ service with Skills People Group.
  • Employer contributory pension scheme
  • A challenging and rewarding role in a successful and growing business
  • The opportunity to grow with a business

Other Information

  • You will report to the Head of Sales.
  • You will be based at C&G Assessments and Training


Equality and Diversity:

It is the responsibility of the post holder to promote equality and diversity throughout the Group

The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity

Health and Safety:

To promote health, safety and welfare throughout the Group

To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures

Safeguarding Children and Vulnerable Adults:

It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation

The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g. dealing with learner issues i.e. safeguarding and referring on to specialist staff

This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check

If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost and other duties may be gained without changing the general character of the duties of the level of responsibility entailed. Consequently, the Group will expect to revise this job description from time to time and will consult with the post holder at the appropriate time

How To Apply

If you are interested in this position, please send your CV to

Alternatively, you can contact the HR Team on 01246 589509